Returns & Exchanges
At Flag Nor Fail, we stand by the quality of our gear and want to ensure you are fully satisfied with your purchase. If your items don't meet your expectations, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached, ensuring the gear is free of chalk, sweat, or pet hair.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by the portal and affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your items, we will process your refund or ship your exchange immediately.